returns

returns

we don't accept returns for change of mind so please make sure you review your purchase carefully before submitting a payment. 

in the unlikely event that your order either contains the wrong item(s) or defective items, just send it back with an indication of the fault and we'll send you out your items and pay the return shipping charges. contact customer service anytime. we will process your request and assist you with return shipping. Ship the item(s) back in any box or envelope.

we appreciate all support and understanding.

shipping

orders are shipped out within 3 business days of your order being placed. You will receive a confirmation of shipment via email or sms once your order has been processed with auspost.

contact us through our contact us page, via email contact@smackltd.com.au or send a DM through instagram @smack.ltd to arrange exchanges. please choose all items carefully as we cannot refund for wrong size or changes of mind. 

receive special offers and first look at new products.